Job Description

• In this role, you will be working with a team of enthusiastic members supporting our critical technology systems and guiding our business partners & end users with industry best practices, solution design, and creating long term value to our customers.
• Act as Servant leader to an Agile team.
• Educate Agile teams to maximize efficiency and performance from Scaled Agile practices and values.
• Coach Agile teams in self-organization and continuous improvement.
• Guide the Agile teams to consistently deliver customer value.
• Manage risks, mitigate impediments, and negotiate dependencies within and across Agile teams.
• Facilitate Scrum events including Daily Stand-ups, Iteration Planning, Refinement sessions, Iteration Reviews, and Retrospectives.
• Work with Product Owners to ensure features and user stories are clear, concise, prioritized, and understood by every member of the Agile team.
• Establish and maintain open and clear lines of team communication to facilitate progress transparency.
• Work with peer Scrum Masters, Release Train Engineers, and Agile Coaches to increase the effectiveness of Scaled Agile.

• A person with ‘Team First’ mindset with an ability to build and sustain trust at all levels across the organization
• Ability to develop and foster teamwork. Ability to gauge how the team is doing and to drive the necessary actions to improve
• Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations
• Ability to facilitate constructive debate and resolve disagreements and conflicts constructively
• Deliver hands-on training and coaching of defined Agile practices to individual teams and programs.
• Proven ability to work cross-functionally and cross-regionally across multiple Product portfolios
• Understand other engineering processes and methodologies and leverage other techniques to provide value to a team/Enterprise

• Experience leading teams as a Scrum Master
• Excellent communication and collaboration skills
• Basic knowledge of the software development life cycle (SDLC)
• Proven ability to identify and mitigate risks
• Team-first, servant leader mentality

• Certified SAFe Scrum Master
• Certified PSM or CSM

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